Last Updated: [28/04/2025]

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By subscribing to Net365 (the "Service"), provided by Tech365 ("Company," "we," "us," or "our"), you ("Customer" or "you") acknowledge and agree to the following terms:

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1. Service Suitability
   You confirm that you have independently evaluated the Service and selected a plan appropriate for your connection type, location, and usage requirements. The Company does not guarantee that the Service will meet all specific needs, including speed, reliability, or compatibility with third-party equipment. Technical support may assist with troubleshooting, but ultimate responsibility for selecting a suitable plan rests with you.

2. Monthly Billing, Cancellation Policy, and No Lock-In Contract

   • (a) Billing: The Service is billed monthly in advance. Payment is automatically charged to your designated payment method unless you cancel prior to the next billing cycle.

   • (b) Cancellation: You may cancel at any time by providing 30 days’ written notice. The notice period begins on the date your cancellation request is submitted or your specified service end date, whichever is later. You will be charged for 30 additional days of service following the effective cancellation date. Services remain active during this period.

   • (c) No Refunds: Partial refunds for unused days, including the 30-day notice period, will not be issued.

3. Termination for Non-Payment

   • Failure to pay fees by the due date will result in immediate suspension or termination of the Service.

   • A reactivation fee or full repayment of outstanding balances may be required to restore service. Repeated non-payment may result in permanent termination.

4. Service Availability and Performance
   The Service is provided "as-is" and "as-available." We do not warrant uninterrupted or error-free service. Speeds and performance may vary based on network conditions, equipment, or other factors beyond our control.

5. Limitation of Liability
   To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, or consequential damages arising from use of the Service, including loss of data, profits, or business opportunities.

6. Governing Law
   This agreement is governed by the laws of Queensland, Australia.